Your privacy matters to us. This policy explains exactly what personal information plus778 collects from Filipino players, why we collect it, how we use and protect it, and the rights available to you under Philippine data protection law.
This Privacy Policy ("Policy") describes how plus778 ("we," "us," "our," or "the Platform") collects, uses, stores, processes, and discloses personal information obtained from users ("you," "your," "Player," or "User") who access and use the plus778 online gaming platform at plus778.vip.
plus778 provides online casino gaming services to players in the Philippines, including but not limited to live dealer casino games, slot games, sports betting, bingo, and related gaming products. In the course of providing these services, we necessarily collect and process personal data about our players in order to operate our platform, verify player identity, process financial transactions, prevent fraud, and comply with our legal and regulatory obligations.
This Policy applies to all personal data collected through the plus778 website, mobile platform, customer support channels, and any other service provided under the plus778 brand. It should be read together with our Terms & Conditions, which govern the overall relationship between plus778 and our players.
For the purposes of the Data Privacy Act of 2012 of the Philippines and applicable data protection legislation, plus778 is the personal information controller responsible for determining the purposes and means of processing your personal data collected through the plus778 platform.
Questions, requests, and complaints relating to the processing of your personal data may be directed to the plus778 Data Privacy Officer via the contact details provided in Section 14 of this Policy. plus778 takes its obligations as a personal information controller seriously and has designated a Data Privacy Officer responsible for ensuring compliance with the DPA and this Policy.
plus778 collects personal information through several means in the course of providing its services. The categories of information we collect are described below.
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Registration & KYC |
| Contact Data | Email address, PH mobile number | Registration |
| Financial Data | GCash number, bank account, transaction history | Deposits & Withdrawals |
| Technical Data | IP address, device type, browser | Automatic on login |
| Usage Data | Games played, session duration, wager history | During gameplay |
| Communications Data | Support chat logs, email correspondence | Support interactions |
| Responsible Gaming Data | Deposit limits, self-exclusion records | Account settings |
plus778 uses the personal information we collect for the following specific purposes:
Under the Data Privacy Act of 2012 of the Philippines, plus778 relies on the following legal bases for processing your personal data:
plus778 does not sell your personal data to third parties. We disclose your personal data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties to whom plus778 discloses personal data are required by contract or applicable law to handle such data with an appropriate standard of care and to use it only for the specified purpose of disclosure.
plus778 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by applicable Philippine law or regulation.
Specific retention periods applicable to plus778 data categories are as follows:
Following the expiry of applicable retention periods, plus778 will securely delete or anonymise your personal data in accordance with our internal data management procedures.
plus778 implements technical and organisational security measures designed to protect your personal data from unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
plus778 uses cookies and similar tracking technologies on the platform to enable essential platform functionality, improve user experience, and support our fraud prevention and analytics activities.
plus778 does not use third-party advertising cookies for the purpose of serving targeted advertisements on external websites. You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the availability or functionality of platform features.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by plus778. To exercise any of these rights, please contact the plus778 Data Privacy Officer using the details in Section 14.
Where plus778 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data of the minor to the extent legally permissible, and retain only such records as are required by applicable anti-money laundering and regulatory obligations.
If you believe that plus778 has inadvertently collected personal data from a person under the age of 21, please contact the Data Privacy Officer immediately using the contact details in Section 14.
plus778 primarily processes personal data of Filipino players within the Philippines or through service providers operating within the region. In certain circumstances, personal data may be transferred to, stored, or processed in jurisdictions outside the Philippines — for example, where plus778 uses cloud infrastructure, KYC verification services, or gaming software providers based in other countries.
Where such international transfers occur, plus778 ensures that appropriate safeguards are in place to protect the transferred personal data to a standard consistent with the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy determinations, or other legally recognised transfer mechanisms.
For information about specific transfers and the safeguards applied, please contact the plus778 Data Privacy Officer.
plus778 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform functionality. Material changes will be communicated to registered players via the registered email address or through a prominent notice on the plus778 platform prior to the change taking effect.
The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the plus778 platform following the posting of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you should cease use of the platform and contact the support team to initiate account closure and exercise applicable data rights.
For all privacy-related queries, requests to exercise data subject rights, complaints, or concerns regarding plus778's data processing practices, please contact the plus778 Data Privacy Officer through the following channels:
plus778 is committed to handling all privacy requests with care, respect, and in full compliance with the Data Privacy Act of 2012. Our Filipino-speaking support team is available to assist all players — whether you're based in Metro Manila, Cebu, Davao, or anywhere else in the Philippines — with privacy-related concerns in a manner that is clear, timely, and professional.
These are the concrete technical and organisational measures that translate the plus778 Privacy Policy into actual protection for every Filipino player on the platform.
Every byte of data you send to and receive from the plus778 platform — including your login credentials, GCash account details, and personal information — is protected by 256-bit SSL/TLS encryption. The same standard trusted by Philippine banks.
Sensitive personal data stored in plus778 databases — including KYC documents, financial account identifiers, and identity verification records — is encrypted at rest. Even in the event of a database breach, your data is not readable without the encryption keys.
Access to player personal data within plus778 is restricted on a need-to-know basis through role-based access management. Support agents see only what's needed to assist you. Financial data is accessible only to authorised payment processing personnel.
plus778 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared with third parties only where strictly necessary for service delivery, legal compliance, or fraud prevention — and always under contractual data protection obligations.
The plus778 privacy framework is built around Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. A designated Data Privacy Officer oversees compliance, handles data subject requests, and ensures plus778 meets its obligations to the National Privacy Commission.
plus778 maintains incident response procedures for detecting and responding to personal data breaches. In the event of a breach that poses a risk to player rights, affected players and the National Privacy Commission will be notified within timeframes specified by the DPA and its Implementing Rules.
Now you know how we handle your information — play with confidence. 500+ games, instant GCash deposits, and a platform that takes your privacy as seriously as your winnings.
21+ only. Philippine players only. Gaming involves financial risk. Please read our Terms & Conditions and Privacy Policy before registering.